Before you book

Service terms.

Last updated November 5, 2026

These terms explain the website’s booking process and advertised service. The written inspection agreement will describe the specific scope, limitations, access arrangements, and other terms for your property.

The home inspection

A standard inspection is a visual evaluation of readily accessible home systems and components at the time of the visit, followed by a written report. An inspection cannot reveal every concealed condition or predict future failures. It is not a warranty, guarantee, appraisal, engineering evaluation, or a certification that a property complies with every building requirement.

Areas that cannot be safely or reasonably accessed may be excluded and noted in the report. Specialty inspections and testing are included only if expressly agreed as part of the scope.

Pricing and property information

The advertised standard home inspection price is $550 USD for a home strictly under 2,000 square feet. Homes of exactly 2,000 square feet or more receive an individual quote. Multi-unit properties, additional dwellings, and special inspection needs also require a quote.

Provide accurate property information. If the size or scope differs from the booking details, we will discuss any necessary scope or price adjustment before proceeding with the affected work. Submitting a quote request does not authorize a charge or reserve an appointment.

Appointments and payment

Appointments are offered at 9 a.m. in the America/Los_Angeles time zone on eligible weekdays, with at least 24 hours’ notice. No appointments are offered before January 2, 2027. Because weekends are unavailable, the first eligible operating day is Monday, January 4, 2027.

The calendar excludes weekends, observed U.S. federal holidays, March 31, the day after Thanksgiving, and other dates marked unavailable. Only dates shown as available may be requested. Availability may change while you are completing a form.

For standard online bookings, payment is completed on Stripe’s secure checkout page. An appointment is confirmed only after our booking service verifies the payment. Opening checkout, seeing a return URL, or submitting a quote form does not by itself confirm an appointment. Keep your confirmation and booking reference.

Access to the property

You are responsible for arranging permission to enter the property and coordinating access with the owner, occupant, or authorized representative. Utilities should be on and inspected areas should be accessible. Secure pets and tell us about known access or safety restrictions before the visit.

Changes, cancellations, and questions

If you need to change or cancel an appointment, contact us as soon as possible using the contact information provided in your booking correspondence. Include your booking reference. An appointment change is not confirmed until we acknowledge it. Any applicable cancellation or refund arrangements should be reviewed in your written inspection agreement.

If a payment appears to have completed but your appointment is not confirmed, contact us before submitting another payment.

VA-financed purchases

We offer independent home inspections for buyers using VA financing. This service is separate from a VA appraisal and does not certify compliance with VA minimum property requirements. It does not replace any appraisal, pest inspection, or other inspection required by a lender or another party.

Website use and privacy

Use the booking service for genuine inspection inquiries and provide accurate contact details. Do not submit card details, passwords, access codes, or unnecessary sensitive information through the notes field. Our privacy notice explains how booking information is handled.